Refund Policy

Thank you for using FamilyNotes.io. Please review this Refund Policy carefully before making any purchase.

1. General Policy

All purchases made on FamilyNotes.io are final and non-refundable, except where required by applicable law. By completing a purchase, you acknowledge and agree to this Refund Policy.

2. Subscriptions (Monthly and Annual Plans)

Subscription fees for monthly and annual plans are non-refundable, including but not limited to:

• Partial subscription periods
• Unused time
• Accidental upgrades
• Failure to cancel before renewal

You may cancel your subscription at any time to prevent future charges. Cancellation does not result in a refund for the current billing period.

3. Lifetime Access (One-Time Purchases)

Lifetime Access is a one-time, non-refundable purchase.

By purchasing Lifetime Access, you acknowledge and agree that:

• The purchase is final and not eligible for refunds, chargebacks, or credits;
• Lifetime Access provides access to the Services for the lifetime of the product or service, not the lifetime of the user;
• The Company may modify, suspend, or discontinue the Services at any time without obligation to provide a refund for Lifetime Access.

4. Exceptions

Refunds may be issued only in the following limited circumstances, at the Company's sole discretion:

• Duplicate charges
• Fraudulent transactions
• Charges made in error due to a technical issue

Any approved refund will be processed to the original payment method.

5. Chargebacks and Disputes

Initiating a chargeback or payment dispute may result in immediate suspension or termination of access to the Services while the dispute is under review.

6. Contact Us

If you believe you qualify for an exception under this Refund Policy, please contact us at: